Manager, Administrative Support Services
Core
Provides leadership and oversight for administrative operations and support staff to ensure high-quality services for academic leadership, faculty, students, and external stakeholders.
Role type
Manager, Administrative Support Services
Builds
Administrative support operations for a school/department within a university
Domain
Higher Education Administration
Deliverable
dashboards & analysis
Required skills
Staff leadership, performance management, budget monitoring, process standardization, cross-functional collaboration, compliance management
Preferred skills
Higher education experience, Master's degree
Responsibilities
Supervise and develop administrative support staff, oversee day-to-day administrative operations, manage department budgets and purchasing processes, standardize workflows and service expectations, act as escalation point for complex issues, partner with central administrative offices
Seniority
Manager, people leadership & operational oversight