Operations Support Officer
Core
Provide commercial, operational, governance, and administrative support for isolated remote sites including gold mines, coal fields, and oil rigs.
Role type
Operations Support Officer (Commercial & Operations Coordination)
Builds
Operational efficiency and business performance for remote site portfolios
Domain
Mining, Energy, and Remote Operations
Required skills
Business systems proficiency, Microsoft Office, Data analysis, Reporting, Stakeholder communication, Project coordination, Governance process management, Training delivery
Preferred skills
Workforce scheduling, Multi-site team support, Financial process coordination
Technologies
Anaplan, Revenue Rally, SharePoint, MYOB, Microsoft Excel
Responsibilities
Support P&L processes including scheduling and review preparation; Manage billing administration and invoice processing; Conduct dashboard input checks and escalate exceptions; Monitor site performance and drive follow-up actions; Coordinate quarterly business discussions and monthly reporting; Review VOC feedback and maintain action registers; Coordinate onboarding, system access, and device requirements; Support portfolio-wide communications and campaign rollouts.
Seniority
Mid-level, hands-on IC