Access Associate-OPD TWIG
Core
Access Associate at a medical facility who interviews patients to collect registration data, verify insurance, and process payments.
Role type
Access Associate (Medical Administration)
Builds
Patient registration records and insurance authorizations
Domain
Healthcare administration
Required skills
Data collection, Insurance verification, Payment processing, Appointment scheduling, Regulatory compliance, Customer service
Preferred skills
Associate degree, 1 year customer service experience, Intermediate computer skills, Bilingual interpretation
Technologies
Care Connect
Responsibilities
Interview patients to collect demographic and financial data; Verify insurance eligibility and obtain precertifications; Collect co-payments and deductibles; Schedule patient appointments; Communicate with payers and physician offices; Ensure data accuracy per regulatory requirements.
Seniority
Entry-level to Junior