Engineer, Global Integrated Command Centre

Prudential

Kuala Lumpur (Group Head Office), MY💼 Full-time🗓 2026-09-30 → 2026-10-01

Core

24/7 IT operations monitoring and incident response to ensure system availability and performance for end users.

Role type

Senior IC Infrastructure Monitoring Engineer

Builds

Production IT systems and observability pipelines

Domain

Enterprise IT Infrastructure & Cloud Operations

Required skills

IT infrastructure administration, network administration, server administration, cloud operations (Azure/Google), incident management, problem management, change management, system auditing, troubleshooting, SLA adherence

Preferred skills

IaaS cloud computing operations, networking technologies, ITIL Foundation certification

Technologies

Azure, Google Cloud, Linux, CCNA

Responsibilities

Monitor IT systems to detect and resolve issues, respond to monitoring alerts based on SOPs, conduct system audits and troubleshooting, escalate incidents to appropriate support groups, update SOPs and knowledge bases, generate performance and incident trend reports, participate in problem management forums to reduce recurring risks

Seniority

Mid-level, hands-on IC

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About Prudential

Financial Services30Lagos, Plot 1610 Adeola Hopwell, NGFounded 1991

Prudential Mortgage Bank (PMB) is a limited liability company incorporated in July 1991 as New Prudential Mortgage Finance Limited and licensed by the Central Bank of Nigeria (CBN) in February 1992 to commence business as a Primary Mortgage Institution. In 1995, the company changed its name to New Prudential Building Society to reflect its revised business model that was focused on providing real estate advisory and mortgage services to its members only. In December 2002, we increased our share capital to N100million by admitting more members into the society. This was driven by regulatory req