Merchant Attach
Core
Account management and commercial growth for small and medium-sized merchants on PayPal's global payments network.
Role type
Account Manager (Merchant Services)
Builds
Merchant relationships, payment adoption, and cross-sell opportunities for SMBs
Domain
Fintech / Payments / E-commerce
Deliverable
client delivery
Required skills
relationship management, commercial conversations, pipeline forecasting, risk identification, internal coordination
Preferred skills
account servicing, customer-facing sales
Technologies
AI-powered analytics tools, CRM systems
Responsibilities
Acquire and manage relationships with small and medium-sized merchants; use AI tools to identify growth and cross-sell opportunities; maintain accurate pipeline and portfolio health reporting; coordinate internal teams to resolve merchant needs; exercise judgment on complex merchant issues
Seniority
Mid-level, individual contributor
