Sr Manager, Account Management
Core
Leading a market-specific SMB commercial organization to drive managed-book growth and commercial outcomes for PayPal's merchant base.
Role type
Senior Manager, Account Management (SMB)
Builds
Merchant payment solutions and commercial growth strategies for Small and Medium-sized Businesses
Domain
Fintech / Payments / SMB Commerce
Required skills
Strategic planning, team leadership and coaching, complex problem solving, data analysis (value, coverage, churn, pipeline), executive influence, process improvement
Preferred skills
AI utilization for growth assessment, cross-functional partnership, talent development, conflict resolution
Technologies
AI tools for data assessment
Responsibilities
Lead and coach a team of Account Managers against clear commercial outcomes; Master the use of AI to assess growth and retention opportunity; Partner with cross-functional teams to remove barriers; Monitor team effectiveness and drive process improvements; Lead complex projects to drive business growth; Analyze business trends to inform strategic decisions
