Tenancy Manager
Core
First point of contact for tenants managing a diverse portfolio to ensure housing sustainability through proactive engagement and practical problem-solving.
Role type
Tenancy Manager (Community Housing)
Builds
Sustainable tenancies and community wellbeing outcomes
Domain
Community housing / Social housing
Deliverable
physical/clinical work
Required skills
Tenancy management, Conflict resolution, Negotiation, Customer service, Record keeping, Legal compliance (NSW Residential Tenancies Act 2010)
Preferred skills
Social work knowledge, Vulnerable community engagement, NCAT representation experience
Responsibilities
Manage tenancy agreements and arrears, Address property standards and anti-social behaviour, Represent the organisation at NCAT, Collaborate with internal teams and external partners
Seniority
Mid-level, hands-on IC
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