Senior Consultant
Core
Designing and delivering high-performance enterprise network solutions and managing end-to-end network delivery in complex, large-scale environments.
Role type
Senior Network Operations Engineer (SIAM Command Center)
Builds
Enterprise network solutions and operational stability across multiple service providers
Domain
Enterprise Networking, Data Centre, SD-WAN, IT Operations
Required skills
Enterprise networking, Data centre technologies, SD-WAN architectures, Routing, Switching, Security, Automation, Incident Management, Problem Management, Change Management, Service Request Management, RCA reviews, Service reporting, Trend analysis, SIAM frameworks, Multi-vendor service management
Preferred skills
Business continuity, Disaster recovery, Operational resilience, ITIL v4 Foundation or Intermediate certification, SLA/KPI reporting
Technologies
SD-WAN, Routing, Switching, SIAM
Responsibilities
Providing Level 3 support within a SIAM Command Center, Monitoring and managing Major Incidents and outages, Coordinating with cross-functional teams for service restoration, Conducting RCA reviews and trend analysis, Leading incident bridge calls and stakeholder communication
Seniority
Senior, hands-on IC
