Account Manager Client Growth & Business Development
Core
Manage client portfolios, drive business growth, and support intake operations for Employee Assistance Services.
Role type
Account Manager / Business Development
Builds
Client relationships, account plans, commercial proposals, and tender submissions for Employee Assistance Programs.
Domain
Employee Assistance Programs (EAP), workplace wellbeing, health services
Deliverable
client delivery
Required skills
account management, business development, stakeholder relationship building, commercial proposal writing, tender/RFQ coordination, CRM management, discovery conversations, outbound prospecting, intake process support
Preferred skills
Employee Assistance Program experience, workplace wellbeing knowledge, public sector procurement familiarity
Technologies
Provider Manager, CRM systems
Responsibilities
Manage allocated client portfolio and act as trusted commercial contact; develop account plans for renewals and growth; coordinate tender submissions and draft commercial proposals; conduct discovery conversations and outbound business development; provide backup support for intake calls and eligibility checks; maintain accurate records and handovers.
Seniority
Mid-level, hands-on IC