Senior Enterprise Platforms Professional II
Core
Senior Workforce Software (WFM) Analyst responsible for system configuration, data integrity, and optimization to support scheduling, forecasting, and payroll processes.
Role type
Senior IC Workforce Software Analyst
Builds
Workforce Management (WFM) platform configurations, reports, and dashboards
Domain
Media & Advertising / Workforce Management
Required skills
WFM system administration, SAP Employee Central integration, relational databases, Advanced Excel, functional specification translation, custom report development, Tier 2/3 technical support, user access management, system upgrade testing
Preferred skills
Time and attendance knowledge, payroll processing, labor law compliance, WorkForce Software certifications
Technologies
WorkForce Software, SAP Employee Central, SuccessFactors, WorkforceHub, Advanced Excel
Responsibilities
Maintain and update core WFM system settings, policy profiles, and employee profiles; Ensure data accuracy between WFM and HR/Payroll systems; Manage user access, roles, and permissions; Participate in testing and validation for system upgrades; Analyze scheduling models to improve forecasting accuracy; Translate business requirements into functional specifications; Develop and manage custom reports and dashboards; Provide Tier 2/3 technical support for system issues; Create training materials and support documentation; Collaborate with IT, HRIS, Payroll, and Operations teams
Seniority
Senior, hands-on IC