Service Scheduler
Core
Schedule and allocate home care services to care workers based on customer needs and worker availability, while maintaining data accuracy and communicating with customers.
Role type
Service Scheduler
Builds
Care worker rosters and service appointment schedules
Domain
Home care / Aged care
Required skills
Scheduling software proficiency, organizational skills, time management, communication, problem-solving, data accuracy
Responsibilities
Develop rosters aligning with customer needs and enterprise agreements, confirm service appointments with customers, address customer queries regarding scheduled services, maintain accurate customer and service data
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