Implementation Consultant I, Commercial
Core
Onboard small to mid-sized customers onto Brex Empower, guiding them from outdated processes to a modern, employee-first financial approach.
Role type
Junior Implementation Consultant (Commercial)
Builds
Onboarding experiences and adoption for SMBs using Brex Empower
Domain
Fintech / Expense Management / Corporate Cards
Deliverable
product features
Required skills
Customer-facing experience, project coordination, stakeholder communication, process design, change management, technical guidance
Preferred skills
Financial/Expense/ERP software experience, General Ledger, Accounts Payable, Accounts Receivable, Billing, Travel, Procurement, Corporate Card programs
Responsibilities
Organize and facilitate customer meetings, support business need analysis and product configuration, manage stakeholder communication and timelines, assist with spend migrations and end-user adoption, introduce integration concepts, coordinate handoffs between sales and success teams, deliver change management templates and lead training sessions
Seniority
Junior, hands-on IC