ANALISTA TECNOLOGIA DA INFORMACAO PLENO - SUSTENTAÇÃO DE APLICAÇÕES DE TI
Core
End-to-end support and evolution of IT applications and services within the mining industry, ensuring service levels and operational efficiency.
Role type
Mid-level IT Application Support Analyst
Builds
IT applications and services for mining operations
Domain
Mining industry + IT Operations
Required skills
IT application support, mining operational processes, ITIL, project management, cloud services, contract management, vendor management, change management, security monitoring
Preferred skills
Autonomous mining systems, Agile methodologies, PMP/ITIL certifications, post-graduate degree
Technologies
Cloud services, autonomous mining systems
Responsibilities
Monitor service levels and performance indicators for applications; Coordinate corrective actions with technical teams and vendors; Support RFPs and vendor contract management; Identify application failures and drive improvements; Ensure adherence to change management processes; Contribute to security policies and vulnerability management.
Seniority
Mid-level, hands-on IC
