National Workforce Program Integrity Specialist
Core
Deployable corporate resource to stabilize workforce development projects at risk of performance or compliance failure, blending direct operational support, quality assurance, and training.
Role type
Senior IC workforce program integrity and quality assurance specialist
Builds
Stable workforce service projects and compliant operational processes
Domain
Public workforce development and social services
Required skills
Workforce development operations, quality assurance, compliance monitoring, program audit, eligibility processing, enrollment management, case management, data entry, WIOA knowledge, SOP development, training delivery
Preferred skills
Public administration, social services, stakeholder management, data analysis
Technologies
State workforce systems, WIOA funding streams
Responsibilities
Deploy to projects to assess operations, clear backlogs, and re-stabilize workflows; perform day-to-day case management and eligibility processing; conduct file reviews and risk assessments; analyze QA data to identify root causes; design and deliver training to local staff; update SOPs and job aids.
Seniority
Senior, hands-on IC
