Account Executive
Core
Lead the development and expansion of accounts in the technology services area, focusing on customer experience solutions, CRM platforms, integrations, data, and AI.
Role type
Senior Account Executive (B2B Technology Services)
Builds
Strategic client relationships and complex sales cycles for digital transformation solutions
Domain
Technology services, Customer Experience (DXP), CRM, Data & AI
Deliverable
client delivery
Required skills
B2B consultative sales, customer experience mapping, Salesforce platform knowledge, system integration concepts, data governance understanding, AI business solutions knowledge
Preferred skills
English (intermediate), experience in Public/CPG/Retail/Manufacturing/Finance sectors, prior experience in technology consulting or system integrators, Salesforce or DXP certifications, active network in São Paulo tech market
Technologies
Salesforce (Sales Cloud, Service Cloud, Marketing Cloud), Adobe Experience Manager, CONTENTFUL, Sitecore, Optimizely
Responsibilities
Prospect, develop, and manage a portfolio of strategic technology and digital transformation accounts; Lead the entire sales cycle from prospecting to closing; Act as a consultant translating business needs into solutions involving DXP, Salesforce, integrations, data, and AI; Collaborate with technical, pre-sales, and delivery teams to design proposals; Build and maintain long-term relationships with key stakeholders (C-level, IT, marketing, operations); Identify upsell and cross-sell opportunities; Track market trends in technology, data, and AI; Prepare sales forecasts and pipeline reports
Seniority
Senior, hands-on IC