Call Centre Team Leader

Mobready

Sydney, New South Wales💼 Full-time💰 $80,000–$80,000🗓 2026-10-01 → 2026-10-03

Core

Lead the implementation of a brand new team of 15 in a corporate call centre, working closely with existing centres.

Role type

Senior IC call centre team leader

Builds

A new call centre team for a corporate client

Domain

Customer service / Call centre operations

Required skills

Team leadership, hiring, training, coaching, mentoring, cultural guidance, RAP deliverable support

Preferred skills

Management experience in retail, customer service, or corporate environments

Responsibilities

Hire, train, and lead a team of 15; provide ongoing coaching and mentoring; provide cultural guidance and advice to the broader team; support RAP deliverables

Seniority

Senior, hands-on IC

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