Shift Manager
Core
Leading restaurant shifts to ensure smooth operations, high service standards, and positive guest experiences.
Role type
Shift Manager (QSR/Hospitality)
Builds
Restaurant service operations and team performance
Domain
Quick Service Restaurant (QSR) / Hospitality
Deliverable
product features
Required skills
Team leadership, shift management, staff coaching and training, operational efficiency, food safety compliance, inventory management, KPI tracking
Preferred skills
Calm leadership style, passion for food and guest experience, reliability, flexibility for evening/weekend shifts
Responsibilities
Leading the team during service, maintaining daily operations, coaching and training staff, delivering guest-focused experiences, supporting rostering, driving performance against goals, upholding safety and cleanliness standards, managing stock levels