Outbound Sales Development Representative
Core
Identify and engage prospective SME merchants via cold outreach to generate qualified sales opportunities for POS and digital payment solutions.
Role type
Outbound Sales Development Representative (SDR)
Builds
Sales pipeline for POS systems, payment solutions, and value-added services
Domain
Fintech / Digital Payments / Merchant Services
Required skills
Cold calling, email outreach, LinkedIn prospecting, lead qualification, CRM management, objection handling, B2B sales communication
Preferred skills
POS/fintech/SaaS sales experience, SME decision-maker engagement, digital payment knowledge, multilingual communication (Mandarin, Malay, Tamil)
Technologies
Salesforce, HubSpot, Zoho, WhatsApp, LinkedIn
Responsibilities
Proactively identify and engage prospective SME merchants through cold calls, emails, WhatsApp, and LinkedIn; Build and manage a healthy sales pipeline across industries like F&B, Retail, and Healthcare; Understand merchants' business operations and payment needs; Introduce EPOS POS systems and payment solutions; Qualify leads and schedule meetings for the Merchant Acquisition team; Maintain accurate CRM records; Follow up consistently to nurture opportunities; Collaborate with Marketing on outbound campaigns
Seniority
Junior to Mid-level, hands-on IC
