Support Specialist (f/m/d)
Core
First point of contact for international sales partners, ensuring they receive support, information, and resources to succeed in the sewer and infrastructure network condition assessment software market.
Role type
Partner Success Support Specialist
Builds
Support ecosystem for global sales partners using WinCan software
Domain
SaaS / Infrastructure Management / Utilities
Deliverable
client delivery
Required skills
CRM/ERP proficiency, SaaS/IT solutions experience, technical communication, data management, event coordination, onboarding support, report generation
Preferred skills
French or Spanish language skills, experience in IT industry sales support
Responsibilities
Handle general and technical inquiries from international sales partners, coordinate partner-related issues with internal teams, support sales activities and administrative processes, plan and execute partner initiatives and events, manage partner onboarding and training sessions, maintain partner data and documentation, create reports and analyses
Seniority
Individual Contributor, mid-level
