Support Specialist (f/m/d)
Core
First point of contact for international sales partners, ensuring they receive support, information, and resources to succeed in the sewer and infrastructure network condition assessment software market.
Role type
Partner Success Support Specialist
Builds
Sales support, partner onboarding, training sessions, and partner programs for WinCan's condition assessment software
Domain
SaaS / Infrastructure Management (sewer and networks)
Deliverable
client delivery
Required skills
CRM/ERP proficiency, SaaS/IT solutions experience, technical communication, data management, report creation, event coordination
Preferred skills
French or Spanish language skills, inside sales background
Responsibilities
Handle general and technical inquiries from international sales partners, coordinate partner-related issues with internal teams, support sales activities and administrative processes, assist in planning and executing partner initiatives and events, support partner onboarding, coordinate training sessions and workshops, maintain partner data and documentation, create reports and analyses
Seniority
Individual Contributor, mid-level
