Responsable SAV - 100% SPÉCIALISÉ DANS LE DOMAINE DU CHAUFFAGE
Core
Leading and managing the customer service team for heating systems, overseeing operations, recruitment, and client acquisition for a heating company in Geneva.
Role type
Senior Customer Service Manager (Heating Systems)
Builds
Customer service operations and client partnerships for heating infrastructure
Domain
HVAC / Heating Systems
Deliverable
client delivery
Required skills
Team leadership, recruitment, project management, technical analysis, business development, contract management
Preferred skills
Experience in automation, electricity, ventilation, or heating
Technologies
Heating systems, automation, electrical systems, ventilation systems
Responsibilities
Lead, recruit, and develop the customer service team; Organize work and implement safety measures; Acquire new clients or partners; Support the team in technical and financial administration of orders; Create supplementary offers for ongoing projects; Ensure customer relationships and contract compliance