Senior Key Accountmanager
Core
Managing and growing a portfolio of strategic clients by building long-term relationships and translating client needs into smart solutions.
Role type
Senior Key Account Manager
Builds
Long-term client partnerships and tailored service solutions
Domain
Staffing and recruitment industry
Deliverable
client delivery
Required skills
Strategic account management, relationship management, commercial thinking, analytical skills, project management, multi-level stakeholder engagement
Preferred skills
Experience with complex client structures or multi-site service delivery
Responsibilities
Manage a portfolio of strategic clients, build and maintain long-term relationships, identify client needs and opportunities for upsell/cross-sell, create annual plans and account analyses, monitor SLAs and KPIs, coordinate collaboration between client and internal teams, evaluate performance and client satisfaction
Seniority
Senior, hands-on IC
