Principal Managing Partner
Core
Accountable for the overall success of a portfolio of deploying and production customers, ensuring successful deployment of Workday solutions and driving subscription revenue growth.
Role type
Senior IC managing partner (customer success & services leadership)
Builds
Workday Success Plans and customer adoption strategies
Domain
SaaS / Human Capital Management
Required skills
Cloud SaaS deployment leadership, C-level relationship management, professional services sales, account planning, team leadership, stakeholder management, negotiation, organization
Preferred skills
Subscription revenue retention strategies, reference motion generation, innovation adoption driving, self-sufficiency enablement
Technologies
CRM software, Workday Success Plans
Responsibilities
Orchestrate resources to fulfill Workday obligations under a Success Plan; Develop and sustain customer executive relationships; Collaborate with Sales Executives to position and sell additional products; Provide direction to customer implementation teams regarding scope, budget, and timeline; Drive customer self-sufficiency and feature adoption; Seek customer stories and champions for prospective clients.
Seniority
Senior, hands-on IC with leadership responsibilities