Store Leader
Core
Run a profitable Travelex currency exchange store, driving sales, profitability, and customer experience while managing team performance and compliance.
Role type
Store Leader (Retail/Banking)
Builds
Currency exchange services, online/ATM sales, and customer retention for Travelex.
Domain
Financial Services / Retail
Required skills
Sales negotiation, customer service, team coaching, financial acumen, compliance (KYC/OCR), data analysis, product knowledge, time management, shift flexibility
Preferred skills
Banking or cash handling experience, digital mindset (social media/Google reviews), strong numerical ability, independent work capability
Technologies
Computer systems, sales tracking tools, CRM (implied via data analysis)
Responsibilities
Drive annual sales and profit growth; optimize customer experience using the C.A.R.E model; train and coach team members; maintain safe and compliant working environment; analyze store performance data against targets; conduct regular store and one-on-one meetings; manage incentives and business plan execution.