TLS Retreats Director
Core
Own and grow the retreats business for The Longevity Suite across Asia, starting with full commercial ownership of the Singapore flagship and building a playbook for APAC expansion.
Role type
Director-level entrepreneurial business owner
Builds
Distinctive TLS Retreats brand and commercial offers
Domain
Wellness tourism and hospitality
Required skills
P&L management, strategic hotel partnership negotiation, sales pipeline management, travel trade relationship management, KOL and celebrity engagement, government stakeholder engagement, customer analytics, practitioner curation, digital marketing coordination, operations management, KPI tracking, trade show representation, expansion playbook development
Responsibilities
Own retreats P&L including pricing, packaging, occupancy, and margin targets; Build TLS Retreats as a distinctive brand within the TLS umbrella; Lead strategic hotel partnership negotiations and hold operations accountable for service levels; Translate wellness programmes into sellable commercial offers; Manage retreat sales pipeline and relationships with travel agents and DMC partners; Develop partnership programmes and curate KOL/celebrity engagement; Engage government stakeholders for grants and support; Provide customer insights to inform design and pricing; Curate a black book of top wellness practitioners; Direct digital marketing and coordinate with commercial teams; Manage end-to-end guest journey with operations and clinical teams; Track and report on retreat KPIs; Represent TLS at tradeshows and partner events; Develop expansion playbook for future APAC locations
Seniority
Director, hands-on business owner