Account Executive - Service Cloud
Core
Strategic sales partner driving revenue for Service Cloud and Agentforce AI solutions to commercial and enterprise customers in New Zealand.
Role type
Account Executive (SaaS/Enterprise)
Builds
Service Cloud platform and Agentforce autonomous AI agents for customer service
Domain
Customer Experience (CX) / Contact Centre / SaaS
Deliverable
product features
Required skills
consultative selling, solution design, negotiation, pipeline management, SaaS sales, enterprise account management
Preferred skills
Salesforce experience, Customer Service/Field Service domain knowledge
Responsibilities
Build and execute sales strategy across commercial and enterprise segments, act as trusted advisor to customers, drive revenue growth via expansion and new logos, evangelize AI-powered service solutions, run full sales cycles from prospecting to close, exceed annual quota
Seniority
Mid-Senior (5+ years experience)