Manager, Global Sales Operations
Core
Lead and develop the global sales operations function, setting strategy and ensuring consistent delivery across the customer-order lifecycle, licensing fulfilment, invoicing, and compliance reporting.
Role type
Manager, Global Sales Operations (Strategy & Operations)
Builds
Global sales operations processes, systems, controls, and automation for quote-to-cash activities.
Domain
Technology / Earth Sciences / Global Sales Operations
Required skills
Global sales operations leadership, order lifecycle management, licensing and invoicing governance, process improvement, automation, strategic planning, risk management, cross-functional collaboration
Preferred skills
Experience leading through other leaders, coordinating multiple regional teams, sponsoring transformation initiatives, analytical skills, continuous improvement mindset
Technologies
AI tools, automation platforms, reporting systems
Responsibilities
Set functional direction and operating standards for global sales operations teams; Coach Team Leads and senior contributors to strengthen capability and succession; Own the global transactional advisory model for complex, high-value transactions; Provide governance over the customer-order lifecycle including quote approvals and compliance reporting; Use reporting and trend analysis to oversee workflow health and service levels; Sponsor scalable improvements in quote-to-cash, licensing, and contract management.
Seniority
Manager, hands-on leadership with strategic oversight
