Senior Analyst - Manufacturing
Core
Senior ERP functional analyst providing second-level support for Oracle EBS manufacturing modules, resolving complex incidents and driving process stability.
Role type
Senior IC ERP functional analyst (Oracle EBS)
Builds
Stable ERP operations for manufacturing clients
Domain
Enterprise Resource Planning (ERP) / Manufacturing
Required skills
Oracle EBS functional expertise, root-cause analysis, incident management, functional configuration, stakeholder communication, SLA adherence
Preferred skills
Follow-the-Sun support experience, ITIL frameworks, continuous improvement methodologies
Technologies
Oracle EBS, ServiceNow, SharePoint
Responsibilities
Resolve escalated complex tickets and manage backlog; perform root-cause analysis and implement preventive measures; design and validate functional fixes; maintain knowledge assets and support testing cycles.
Seniority
Senior, hands-on IC
