Banca Digital Internacional Atención a Usuarios
Core
Provide user support for a banking application, resolving doubts and requirements related to the platform.
Role type
Entry-level customer support agent (banking)
Builds
Banking application user support
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Verbal communication, service attitude, basic computer skills, willingness to learn
Responsibilities
Answer user calls, provide platform usage guidance, offer basic technical support, register requests in the system, follow up on incidents, comply with established processes
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