Analista de eventos | Atención al cliente
Core
Coordinate and follow up on events, manage databases and reports, provide support to internal and external clients, and handle logistics and administrative tasks to ensure excellent service experience.
Role type
Event and Customer Service Analyst
Builds
Event operations and client support services
Domain
Consumer goods / Events management
Deliverable
dashboards & analysis
Required skills
Database management, Event coordination, Client support, Microsoft Office (Excel), Travel logistics, Budget tracking, Report generation, Multi-tasking, Detail orientation
Preferred skills
Basic to intermediate English
Responsibilities
Coordinate and follow up on events and related activities. Manage and update databases, records, and area reports. Manage support requests, materials, logistics, and operational follow-up. Coordinate travel, accommodations, and requirements for participants and speakers. Develop metrics, indicators, and result presentations. Follow up on administrative processes, budgets, and reimbursements. Maintain constant communication with internal and external clients to ensure an exceptional service experience.
Seniority
Entry-level to Junior
