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Travel Concierge (BBS837)

Cape Town City Centre, Cape Town Region🌐 Remote💼 Full-time🗓 2026-09-25 → 2026-09-30

Core

A remote Travel Concierge who crafts seamless, personalized travel experiences for clients using AI tools and direct communication.

Role type

Travel Concierge

Builds

Personalized travel itineraries, hotel reservations, and destination guides for individual travelers.

Domain

Luxury travel and hospitality

Required skills

Empathy, attention to detail, exceptional written English, fast problem-solving, tech-savviness, adaptability

Preferred skills

Hospitality background, AI tool experience, loyalty program knowledge, international travel experience, negotiation skills

Technologies

WhatsApp, Slack, Google Sheets, Google Docs, booking platforms, AI research tools

Responsibilities

Chat with travelers via WhatsApp to understand preferences and deliver recommendations; Research and recommend hotels, restaurants, and attractions; Coordinate hotel reservations, car rentals, and travel logistics; Write and curate destination guides and travel content; Handle special requests and communicate with vendors; Solve last-minute travel issues calmly and quickly.

Seniority

Individual Contributor

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