Sales Performance Manager-Automobile(OEM)-Delhi/Bangalore
Core
Driving customer satisfaction and loyalty for luxury automobile retailers by coaching management teams, managing sales performance, and optimizing inventory and supply chains.
Role type
Senior Sales Performance Manager (Automobile OEM)
Builds
Retailer sales performance, customer experience strategies, and reliable sales forecasting.
Domain
Luxury Automobile Retail / Automotive OEM
Deliverable
client delivery
Required skills
Retail business management, franchise management, commercial acumen, sales forecasting, inventory control, supply chain management, balanced scorecard utilization, market variable margin management, team coaching and mentoring.
Preferred skills
Experience in automotive/luxury retail industry, strong background in retail business.
Responsibilities
Lead and coach retailers to create a customer-first culture. Utilize data and tools to plan and manage customer satisfaction improvement strategies. Monitor and manage retailer sales and customer service performance. Assess sales systems and processes against PEF to develop action plans. Drive retailer performance against market variable margin programs. Ensure reliable and up-to-date sales forecasting for cars, parts, and accessories. Manage vehicle supply to reflect market demand and fulfill wholesale commitments. Control stock profile and stock age.