Italian Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
Core
Provide backend support, resolve account queries, and monitor transactions for Italian-speaking players in the gaming and esports industry.
Role type
Back-office gaming support specialist
Builds
Player support and platform integrity for gaming/esports platforms
Domain
Gaming and esports
Required skills
Italian (native/fluent), English (proficient), analytical mindset, attention to detail, document verification, fraud detection
Responsibilities
Manage and resolve complex account queries for Italian-speaking players, conduct background checks and document verification, monitor gaming activity and transactions to identify risks, coordinate with internal departments for technical escalations, maintain detailed case records, contribute to back-office process improvement
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