Online Customer Success Trainer - 65260425231

Central Johannesburg, Johannesburg🌐 Remote💼 Full-time💰 $30,000–$30,000🗓 2026-09-26 → 2026-09-27

Core

Deliver live virtual product learning sessions to help educational institutions use student housing software confidently.

Role type

Customer Success Trainer (SaaS)

Builds

Training sessions, onboarding walkthroughs, feature refresher content, and quick-reference guides for housing management platforms.

Domain

EdTech / Student Housing Management Software

Required skills

Live presentation and facilitation, rapid software learning, audience adaptation, instructional design, fluent English communication, self-management

Preferred skills

Student housing experience, SaaS training background, higher education operations knowledge, video documentation creation

Technologies

Video conferencing tools, LMS platforms, Student housing management software

Responsibilities

Deliver live virtual product learning sessions and onboarding walkthroughs, tailor training to different institutional audiences, maintain and update training materials as the product evolves, coordinate scheduling and follow-ups with Customer Success Managers.

Seniority

Individual Contributor

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About Somewhere

We are a fast-growing marketing team focused on delivering high-impact digital campaigns across multiple channels. Our work spans paid media, content distribution, and performance marketing, helping brands increase visibility, generate leads, and drive measurable growth. We operate in a data-driven, fast-paced environment where precision, speed, and organization are key to campaign success. Our team collaborates closely to execute and optimize campaigns that deliver consistent results for our clients. We pride ourselves on: