Inside Sales Coordinator (English Required)
Core
Engage prospective customers via outbound channels to qualify leads and drive customer base growth for DiDi's mobility and auto solutions.
Role type
Inside Sales Coordinator (SDR)
Builds
Sales pipeline for ride-hailing, taxi, chauffeur, food delivery, and auto solutions
Domain
Mobility technology / Shared mobility
Required skills
Outbound outreach, lead qualification, CRM management, sales funnel navigation, objection handling, campaign execution, KPI tracking
Preferred skills
Outbound campaign experience, high-volume outreach environment exposure
Responsibilities
Conduct high-volume outbound outreach via phone, WhatsApp, SMS, and email; Present solutions tailored to customer context; Manage follow-up cadences; Navigate qualification funnel and overcome objections; Support A/B tests and script optimizations; Collaborate with internal and outsourced teams; Meet daily/weekly KPIs for volume and conversion
Seniority
Mid-level, hands-on IC