Customer & Tenure Operations Officer
Core
Administer and manage Crown land licences and tenure transactions across New South Wales, ensuring data integrity and resolving complex licensing issues.
Role type
Operations Officer (Land Administration)
Builds
Accurate tenure records and compliant land management processes for the NSW government
Domain
Public sector / Land administration
Required skills
Licence and tenure administration, legislation and policy interpretation, complex issue resolution, database and records management, high-volume transaction processing, stakeholder communication
Preferred skills
Problem-solving, analytical thinking, independent and collaborative work
Technologies
Databases, records management systems, complex information systems
Responsibilities
Assess and process Crown land licence and tenure transactions, investigate and resolve complex licence and tenure issues, maintain the quality and integrity of land information and tenure records, apply legislation and policy to make informed decisions, provide accurate customer information by interrogating multiple systems, support day-to-day team administrative operations
Seniority
Mid-level, hands-on IC
