ServiceNow HRSD Consultant
Core
Implement, configure, and support the ServiceNow HRSD module for clients to meet HR service delivery needs.
Role type
ServiceNow HRSD Consultant
Builds
HR service delivery solutions (onboarding, offboarding, case management)
Domain
HR Technology / ServiceNow
Required skills
ServiceNow HRSD configuration, workflow design, HR process knowledge, project management, requirements gathering, solution design, troubleshooting, training delivery
Preferred skills
ServiceNow System Administrator certification
Technologies
ServiceNow, Cloudflare
Responsibilities
Analyze client requirements and design HRSD solutions; Configure and customize HRSD module including workflows and integrations; Develop best practices for HR processes; Provide training and knowledge transfer to client teams; Collaborate with cross-functional stakeholders; Troubleshoot and resolve HRSD issues; Stay up-to-date with ServiceNow updates.
Seniority
Mid-Senior, hands-on IC