PSC Manager - San Francisco, CA
Core
Manage operations for a Patient Service Center (PSC) by overseeing phlebotomy programs, supervising staff, and ensuring specimen integrity for genetic testing.
Role type
Senior phlebotomy operations manager (clinical/clinical-adjacent)
Builds
Blood specimen collection and processing workflows for oncology and genetic diagnostics
Domain
Healthcare / Clinical Laboratory / Genetic Testing
Deliverable
physical/clinical work
Required skills
Venipuncture, specimen handling, team supervision, HIPAA compliance, quality control, vendor management, scheduling
Preferred skills
Customer care management, budgetary experience, bilingual communication
Technologies
Laboratory information systems, scheduling tools
Responsibilities
Perform venipunctures and finger sticks to obtain blood specimens; supervise and train phlebotomists; manage PSC operations and vendor relationships; monitor specimen distribution and quality metrics; resolve test order discrepancies; maintain compliance with state regulations and safety standards.
