Head of Partnerships & Client Delivery
Core
Build the operating system and playbooks for enterprise partnerships, turning pilots into long-term strategic growth while aligning Product, Engineering, and ML teams.
Role type
Senior IC Head of Partnerships & Client Delivery (evolving to function lead)
Builds
Scalable partnership operating systems, implementation frameworks, and dashboards
Domain
Enterprise SaaS, Data Intelligence, AI
Required skills
Strategy consulting, enterprise partnerships, SaaS client delivery, cross-functional leadership, product strategy, playbook creation, executive communication, AI tool adoption, stakeholder influence
Preferred skills
Management consulting, CRM platforms (Salesforce), Sales operations, Customer/Partner Success team leadership, hiring and mentoring
Technologies
AI tools, CRM platforms
Responsibilities
Turn enterprise pilots into long-term strategic partnerships, Align Product, Engineering, and ML teams around partner success, Own partnerships end-to-end from pilot to expansion, Create playbooks and operating systems for future teams, Translate customer insights into product improvements, Drive complex cross-functional initiatives
Seniority
Senior, hands-on IC with evolution to function lead