客户专家（中小企业增长方向）-飞书
Core
Drive growth and conversion for small and medium-sized enterprise (SME) clients through multi-touchpoint outreach, demand analysis, and sales funnel management.
Role type
Senior Account Executive (SME Growth)
Builds
Sales pipelines and revenue for SME clients using SaaS/To B solutions
Domain
Enterprise Software / SaaS / To B
Required skills
Lead segmentation, multi-channel outreach (phone/IM/video), CRM management, funnel analysis, sales strategy formulation, client needs discovery, solution presentation, conversion optimization, sales SOP creation, AI tool integration for sales processes
Preferred skills
Experience in SaaS/To B sales, experience in enterprise account management (KA), experience in customer success, experience in telemarketing, experience in online sales, experience in structured communication, experience in data-driven iteration, experience with AI tools
Technologies
CRM systems, Data dashboards, AI tools for customer insight and communication review
Responsibilities
Develop follow-up strategies based on lead segmentation to meet monthly/quarterly targets; Execute multi-touchpoint outreach to confirm needs and advance key stakeholders; Manage and optimize the sales funnel from contact to close using data; Document high-conversion scripts and scenarios to improve product and business strategies; Utilize AI tools to enhance efficiency in customer analysis, communication review, and script optimization; Mentor new hires and participate in sales process reviews
Seniority
Mid-Senior, hands-on IC
