Process Manager
Core
Design and own the Release and Deployment Process for IT systems.
Role type
Process Manager (IT Release and Deployment)
Builds
IT Release and Deployment processes
Domain
IT Operations / IT Service Management
Required skills
ITIL 4 Release Management, ITIL 4 Deployment Management, ITIL 4 Change Enablement, server patching, ServiceNow Release Management, ServiceNow Change Management, process design, risk assessment, policy documentation
Preferred skills
Lean Six Sigma, cross-functional facilitation, German language
Technologies
ServiceNow, server patching tools
Responsibilities
Design and own the Release and Deployment Process, assess risk and impact across complex IT landscapes, document policies processes and procedures, facilitate cross functional discussions
Seniority
Mid-level, hands-on IC
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