Shift Leader - Franchise
Core
Oversee daily operations of a fast-food franchise restaurant, ensuring food safety, customer service, and team performance.
Role type
Shift Leader (Quick-Service Restaurant)
Builds
Food products and services for customers at a franchise location
Domain
Food service / Quick-service restaurant
Deliverable
product features
Required skills
Staff scheduling, inventory management, cash handling, food safety compliance, customer service, team training, product quality monitoring, sales target achievement, problem-solving, multitasking
Preferred skills
Previous leadership experience in hospitality, knowledge of franchise operations, adaptability to fast-paced environments, commitment to professional development
Technologies
None stated
Responsibilities
Oversee daily operations including staff scheduling, inventory management, and cash handling; Ensure compliance with food safety regulations and maintain cleanliness; Provide customer service and resolve concerns; Train and mentor new team members; Monitor product quality and consistency; Assist in implementing new procedures and promotions; Contribute to achieving sales targets
Seniority
Individual Contributor, supervisory level