Sales Performance Lead CDI/CDD
Core
Drive performance and operational efficiency for inbound call, lead management, and outbound sales (renewal/cross-sell) teams.
Role type
Sales Performance Lead (CDI/CDD)
Builds
Inbound call center operations, outbound sales campaigns, and lead processing workflows.
Domain
Energy sector sales operations
Required skills
Team management, sales enablement, CRM proficiency, performance analysis, process optimization, coaching, data-driven decision making, script development, KPI definition
Preferred skills
Leadership of influence, analytical mindset, structured approach, oral communication, pedagogical skills, test-and-learn culture
Technologies
Hubspot, Salesforce
Responsibilities
Monitor team performance for inbound leads and outbound calls, lead commercial rituals (daily/weekly reviews), analyze lead processing journeys to improve conversion, coach teams on sales scripts and arguments, define and analyze performance KPIs (conversion, retention, productivity), coordinate with Data/IT/Ops teams to evolve processes
Seniority
Mid-level, hands-on IC