District Manager
Core
Lead, manage, and develop a team of front-line employees to drive operational excellence, customer service, and business growth across a district of storage facilities.
Role type
Senior IC District Manager (Self-Storage)
Builds
Operational performance and customer retention across a portfolio of multi-unit self-storage locations
Domain
Self-Storage / Real Estate Operations
Required skills
Team leadership and retention, operational audit management, payroll budget management, analytics-driven strategy, vendor management, conflict resolution, MS Office proficiency
Preferred skills
Bachelor's Degree, experience in retail/service/hospitality, relocation flexibility
Technologies
MS Office (Excel, Word, PowerPoint, Outlook)
Responsibilities
Recruit, motivate, and retain hourly front-line teams; manage physical assets, repair systems, and cleaning standards; conduct monthly property audits and oversee delinquent tenant processes including auctions; drive business growth using analytics and customer feedback; resolve escalated customer issues and unit break-ins; manage payroll budgets and operational standards.
Seniority
Senior, hands-on IC
