HÔTE D’ACCUEIL / CAISSE (H/F)
Core
Greeting customers at various contact points within the retail store, including checkout, and managing returns and complaints.
Role type
Retail cashier / Customer service representative
Builds
Simplified purchase experiences and efficient checkout processes for customers
Domain
Retail / Consumer goods
Deliverable
product features
Required skills
Customer interaction, Cash handling, Inventory verification, Return processing, Complaint management, Phone communication
Responsibilities
Greeting customers at the store entrance and checkout, Processing payments and verifying item compliance, Managing returns and customer complaints, Handling click and collect orders, Answering customer phone inquiries
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