Coordinateur Butler F/H/X
Core
Operational coordinator for the Butler team at a luxury hotel, ensuring personalized, anticipatory service and seamless guest experiences from arrival through departure.
Role type
Senior operational coordinator (Butler department)
Builds
Personalized guest experiences and operational continuity for luxury hotel stays
Domain
Luxury hospitality / High-end hotel service
Required skills
Guest profile analysis, team coordination, VIP management, cross-departmental liaison, operational planning, conflict resolution, service standard enforcement, confidentiality management
Preferred skills
Third language proficiency, prior experience in luxury hotel management, additional training in hospitality management
Technologies
None stated
Responsibilities
Prepare guest arrivals by analyzing profiles and preferences; coordinate room and suite preparation; manage VIP and special request execution; supervise Butler team priorities and daily activities; act as operational liaison between Butler team and hotel departments; handle complex guest situations and service recovery; onboard new team members; maintain service continuity during staff changes.
Seniority
Mid-level operational lead (3+ years experience)