Associate, Account Management
Core
Primary contact for top vendors (restaurant owners) to build loyalty, troubleshoot issues, and drive revenue through commission renegotiation and promotions.
Role type
Associate Account Manager
Builds
Vendor relationships, promotional deals, and advertisement product sales
Domain
Food delivery / Restaurant management
Deliverable
client delivery
Required skills
Vendor relationship management, commission negotiation, problem resolution, cross-functional collaboration, event coordination, sales presentation, portfolio expansion
Preferred skills
Chinese language proficiency
Technologies
Google Workspace
Responsibilities
Act as main contact for top vendors, renegotiate commission/exclusivity, coordinate monthly deals and promotions, contact high-fail-rate restaurants to reduce failure rates, collaborate with departments to improve vendor performance, participate in offline events, provide operational support, assist City Manager with ad-hoc tasks