Hybrid Document Management Specialist (Bilingual)
Core
Support Westgate Owners by answering inbound calls, reviewing ownership documents for accuracy, and updating records in internal systems.
Role type
Bilingual customer service and document management specialist
Builds
Accurate owner records and processed documentation for a timeshare company
Domain
Hospitality / Timeshare / Customer Support
Deliverable
dashboards & analysis
Required skills
Bilingual Spanish/English, phone etiquette, document review accuracy, multitasking, data entry, Microsoft Outlook/Excel/Adobe Acrobat
Preferred skills
Portuguese fluency, Westgate experience, contact center experience
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