Customer Service Rep(02822) - 415 Keokuk Street
Core
First point of contact handling incoming calls, processing orders/returns, and resolving customer complaints for a Domino's franchise.
Role type
Customer Service Representative
Builds
Order fulfillment and customer support operations
Domain
Food delivery / Retail
Deliverable
client delivery
Required skills
Phone communication, CRM software usage, order processing, complaint resolution, multitasking, basic math
Preferred skills
Problem-solving, empathy, flexibility for shift work, physical stamina
Technologies
CRM systems
Responsibilities
Answer incoming phone calls, process orders and returns, resolve customer complaints, maintain customer interaction records, communicate common issues to improve products
Seniority
Entry-level, individual contributor
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