Líder de Servicio Técnico
Core
Lead a Field Service team across Spain to ensure high customer satisfaction, operational excellence, and sustainable service growth for food sorting solutions.
Role type
Senior Field Service Team Leader
Builds
Food sorting solutions and related service operations
Domain
Food industry / Industrial automation
Required skills
Field service operations leadership, team development and mentoring, customer relationship management, business growth identification, technical problem-solving, operational process improvement, KPI monitoring, strategic project collaboration
Preferred skills
CRM/ERP/Field Service platform experience, organizational and planning capabilities
Technologies
CRM, ERP, Field Service management platforms
Responsibilities
Lead and develop a team of Field Service Engineers across Spain; manage workload, scheduling, and resource allocation; build and maintain relationships with key clients; identify business opportunities for service upgrades and parts; support complex technical escalations and critical on-site interventions; drive continuous improvement initiatives and monitor service KPIs.
Seniority
Senior, hands-on IC with leadership responsibilities